HER Business Solutions

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HBS Customer Solutions

Outsource Your Customer Service With Confidence

HBS Customer Solutions provides professionally managed customer service and contact center support designed to help businesses improve customer experience, increase efficiency and scale without the overhead of building an internal support operation.

Our Expertise

Our team brings together experienced customer service and business support professionals, knowledgeable tax professionals, notaries, loan signing specialists, and other dedicated professionals who work together to provide reliable, professional solutions tailored to the unique needs of our clients.

HBS Tax Preparation

HER Business Solutions goal is to create a warm and welcoming environment to all individuals and businesses that we interact with. We will assist clients with preparing and filing their tax returns, while ensuring compliance with the latest tax regulations. We will also identify potential deductions and credits to minimize tax liability while maximizing your tax refund. Our staff consists of professional, friendly women who are ready to assist businesses and individuals of all sizes.

Her Signature Solutions

HER Signature Solutions offers a wide variety of accessible notarial services to clients in Houston, Texas and surrounding areas. We sign and certify important documents with speed and accuracy while always ensuring attentive customer service. As public officers of the law, we uphold the highest level of care for service with honesty and integrity.

Her Business Solutions

Effective Date: January 1, 2025

Her Business Solutions ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our tax preparation services, website, and other related services.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, address, phone number, email, Social Security Number (SSN), date of birth, and government-issued identification.
Financial Information: Income details, bank account information, tax documents, and other financial data necessary for tax preparation.
Employment and Income Details: W-2s, 1099s, business income records, deductions, and other employment-related information.
Technical Information: IP address, browser type, operating system, and website usage data if you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

To prepare and file your tax returns.
To provide customer support and respond to inquiries.
To comply with legal and regulatory requirements.
To prevent fraud and unauthorized access to your information.
To communicate updates, offers, and important notices (with your consent).

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

With Tax Authorities: To file tax returns and comply with IRS or state tax agency regulations.
With Service Providers: Third-party vendors who assist in tax preparation, payment processing, data security, and customer support.
With Legal and Regulatory Authorities: If required by law, court order, or to protect against fraud and unauthorized activities.

4. How We Protect Your Information

We implement security measures to protect your personal information, including:

Encryption of sensitive data.
Secure storage and access controls.
Employee training on data protection practices.
Regular security audits and updates.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update: You can request access to or corrections of your personal data.
Opt-Out of Communications: You may opt out of promotional emails and messages.
Data Deletion: You can request the deletion of your personal data, subject to legal obligations.

6. Retention of Your Information

We retain your personal information for as long as necessary to provide services and comply with legal obligations.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Her Business Solutions

1111 S. Victory Dr.

Houston, Texas 77088

281-457-3202

contact@herbusinesssolutions.com

HER Business Solutions